The British Academy for Training and Development presents this training course in (Tourism Business Management), in view of the significant role provided by the Tourism Sector all over the world. Tourism activities are like any other professional types of activity, it could be endangered due to various types of risks and tourist crises that may affect tourism activities on individual levels, or by nature of tourism in the country, especially since tourism is highly sensitive and highly influenced by external risk factors. Therefore such risks and crises shall be fully handled directly and strictly by the Hotel & Tourism Management, through diligent quest to satisfy needs, wants, and desires of clients (tourists), while achieving the required financial surplus at the meantime. This Training Program provides a roadmap for dealing with such crises, which is very helpful for trainees.

Who Should Attend?

• Shareholders, Owners, and investors in Tourism Sector.
• Managers of hotels and resorts.
• Directors of major hospitals specialized in treatment attracting International Tourists.
• Owners of Tourism and Travel Firms, and Tour Operators.
• Owners of Tourism Agencies, Restaurants, and Hotels.
• Tourism Project Managers.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Management skills of Hotels and Resorts.
• Management Skills of Spa and Tourism Facilities.
• Communication Skills and Public Relations.
• Marketing skills and methods to win clients.
• Management of Tourism Hospitals and Airlines.
• Organization of travels and tours.
• Skills of hiring employees in Tourism Sectors.
• Developing skills related to tourism investment.
• Providing participants with the necessary expertise for tourism guidance.
• Managing the most successful tourism project in a manner that suits the place and time.

• Introduction to Tourism Business Management
  • Definition of Tourism Management
    • The concept of tourism management and its importance
    • The difference between tourism business management and hotel management or travel management
  • The development of the tourism industry
    • The history of tourism and its developments
    • Current trends in the tourism industry
  • Types of tourism activities
    • Recreational, cultural, environmental, and sports tourism
    • Medical and religious tourism
• Tourism marketing strategies
  • Developing tourism marketing strategies
    • Research and analysis of the tourism market
    • Identifying target groups and targeted marketing
  • Tourism marketing tools and methods
    • Using traditional and electronic media
    • Social media marketing
  • Building the tourism brand
    • The importance of building a strong brand identity
    • Strategies for enhancing the brand and retaining customers
• Tourism operations management
  • Planning and developing tourist destinations
    • Steps for planning tourist destinations
    • Economic feasibility and risk analysis
  • Managing tourist destinations and facilities
    • Organizing and managing tourist places and hotels
    • Managing tourist activities and events
  • Managing tourism services
    • Improving service quality and customer experience
    • Dealing with customer complaints and solving problems
• Financial management in tourism
  • Financial planning and budgeting
    • How to prepare a tourism project budget
    • Cost and revenue analysis
  • Revenue and cost management
    • Strategies for increasing revenue and reducing costs
    • Forecasting On Demand and Inventory Management
  • Financial Analysis and Reporting
    • How to Prepare Financial Reports and Analyze Performance
    • Using Financial Analysis Tools to Make Informed Decisions
• Human Resources Management in Tourism
  • Human Resources Planning and Recruitment
    • Recruitment Strategies in the Tourism Sector
    • Developing Training and Qualification Programs
  • Performance Management and Development
    • Performance Evaluation and Employee Motivation Techniques
    • Providing Continuous Training and Development
  • Dealing with Legal and Ethical Issues
    • Understanding Tourism Laws and Legislation
    • Dealing with Ethical Issues in the Tourism Industry
• Innovation and Sustainability in Tourism
  • Innovation in the Tourism Sector
    • Innovation Techniques and Development of New Tourism Products
    • Utilizing Technology to Improve the Tourism Experience
  • Sustainable Tourism
    • The Concept of Sustainability and Its Importance in Tourism
    • Strategies for Developing Sustainable Tourism and Protecting the Environment
  • Future Trends in Tourism
    • New Trends and Future Developments in the Industry
    • How to Adapt to Rapid Market Changes