Supplier Relationship Management (SRM) is an approach to managing or planning a company's relationship with vendors who provide goods, services, and raw materials (or resources) needed to operate.

Supplier relationship management is becoming increasingly important, as companies are constantly in need of suppliers who provide them with goods and raw materials to use in their work. Without raw materials for industry, companies cannot operate. Supplier relationship management can be considered the hallmark of the modern purchasing and sales chain, as relationships with material suppliers have now become the core of companies' success and a cornerstone in achieving the goals of any company or institution.

Who Should Attend?

• Purchasing and supply chain professionals working in supply management.
• Responsible for supplier relationships.
• Employees involved in the purchasing process.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Evaluate supplier portfolios to fit the organization's needs and direction.
• Practice supplier integration techniques to support the objectives of purchasing strategies.
• Manage supplier performance to ensure continuously improved offerings.
• Apply market entry strategies to support internal capabilities.
• Use core skills to improve supplier relationship outcomes.

• Introduction to Supplier Relationship Management:
  • The importance of supplier relationship management in achieving business goals.
  • Definition of supplier relationship management (SRM) and its role in enhancing cooperation and efficiency.
• Stages of SRM implementation:
  • Planning for supplier relationship management.
  • Identifying and classifying suppliers according to importance and performance.
• Supplier relationship management:
  • Building strong and sustainable relationships with suppliers.
  • Strategies for improving interaction and communication with suppliers.
• Supplier development:
  • Evaluating supplier performance and analyzing strengths and weaknesses.
  • Supplier development programs and enhancing their efficiency.
• Risk management and quality control:
  • Evaluating and managing risks related to dealing with suppliers.
  • Ensuring the quality of products and services received from suppliers.
• Innovation and continuous improvement:
  • Enhancing technological interaction and innovation with suppliers.
  • Applying continuous improvement strategies to increase efficiency and reduce costs.
• Legal and ethical aspects:
  • Compliance with laws and regulations in supplier relationships.
  • Ethical practices in dealing with suppliers and transparency in relationships.
• Case studies and practical applications:
  • Analysis of practical cases and application of SRM concepts.
  • Using modern tools and techniques in supplier relationship management.