In light of the multiplicity and complexity of the challenges and successive variables facing institutions and leaders, the challenges facing their office managers have also increased and multiplied, which has increased the importance and necessity of continuous development of the skills of office managers, whose performance and level of effectiveness and efficiency have a major and direct impact on the level of efficiency and effectiveness of the offices and departments associated with them.

During this training course, a set of distinctive skills will be presented to those individuals who wish to develop their skills in office management, which guarantees that everyone who acquires them will transform their work from a routine work that causes stress and boredom to a positive creative work that influences others.

Who Should Attend?

• Office Managers.
• Secretarial and Administrators.
• All employees assigned administrative and organizational tasks.
• Anyone who wants to develop their capabilities in the areas of managing priorities and pressures, managing meetings, oral and written communication, speed reading and public speaking.
• Receptionists and secretaries.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• The new nature and modern changes in the office management job.
• The use of speed reading and note-taking techniques.
• Communicating effectively verbally and in writing with all parties dealing with office managers.
• Managing time and organizing work using the best administrative methods.
• Planning and managing meetings efficiently and effectively.
• Speaking effectively in front of the public.
• Dealing positively with all the pressures facing the work of office managers.

• The modern nature of office management.
• The role of office managers in adapting to current changes and challenges.
• Mastering the use of speed reading and note-taking techniques.
• Obstacles to speed reading and methods of dealing with them.
• Communication skills and their importance to the work of office managers.
• Effective listening skills for office managers.
• Understanding and professional use of body language in communication.
• Modern methods of persuasion.
• Understanding personalities and methods of influence.
• Managing meetings, appointments and agendas.
• Planning and time management skills in meetings.
• Public speaking skills.
• The importance of written communication for office management.
• The art of using and writing e-mail
• Organizing and archiving mail.
• Pressures in office management and methods of managing them and dealing effectively with them.
• Organizing digital and paper files and documents.
• Building effective relationships with internal and external clients.
• Improving work efficiency using advanced technological tools.
• Organizing the workplace in order to exploit time and manage stress.
• Self-control and anger management.
• Managing stress, time and meetings effectively, which helps increase personal effectiveness.
• Developing methods of dealing and improving relationships with all those dealing with the office manager.
• Continuous personal change for the better and increased satisfaction with oneself and one's job.
• Effective verbal and written communication with all parties dealing with office managers
• Principles of ethics and professional conduct in office work.