The British Academy for Training and Development offers a course on Management Skills Development for Heads of Departments, for anyone who wishes to develop their skills and the ability to develop administrative tasks and work as department heads.

Management or leadership is an attempt to influence the people around the president or leader and work to try to direct them to achieve the desired goal. When organizing a group of relatives to achieve certain goals such as volunteer work or preparing for a school trip, in such cases, there must be a leader for these groups. An effective leader must achieve the desired goal and must have the qualities of effective leadership. The leader must learn about all the different styles of leadership and how and when to apply each one of them. The leader must feel the importance of the message he wants to deliver and believe in his ability to lead. A successful leader must be part of his work team and must strive hard with his team to achieve the goals of the institution and away from personal goals. Many people have a false belief that the leader is the one who sits behind the desk and gives orders to the workers. Opinions differ, as some believe that leadership is a trait acquired over time and can be practiced seriously to obtain it, while many believe that it is a trait instilled in everyone.

Who Should Attend?

• Directors of institutions and heads of companies.
• All employees in all directorates.
• Heads of administrative departments in all institutions and government departments.
• Students of business administration departments in all universities.
• Anyone who finds himself in need of this course.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Learn about the nature of the work of the head of department and the importance of his role in institutions.
• Learn about the foundations and methods of determining work and operational needs.
• Learn about the administrative and behavioral skills of department heads.
• Learn about personality theories and their impact on behavior in institutions.
• Training on methods of evaluating and measuring the effectiveness of the work of the head of department in the organization.
• Training on the basic skills of department heads and their reflection on their subordinates, directing and motivating them.
• Learning about the nature of the administrative process, its components and the factors affecting it within the organization.
• Training on methods of creativity and innovation in solving problems and making decisions related to work.
• Training on methods of planning and organizing work and methods of delegating powers.

• The concept of the administrative process and its elements
• The modern administrative environment and its reflection.
• The importance of the work of department heads in the job site
• Developing administrative skills in the areas of planning
• Working on drawing up policies.
• Achieving effective supervision of subordinates.
• Improving effective communication skills within the department and with other teams.
• Active listening and improving modern communication.
• Enhancing motivation and motivating team members to achieve goals.
• Developing training and development plans to enhance team capabilities.
• Developing tools to follow up on progress and achieve continuous improvement.
• Identifying potential challenges facing managers and how to deal with them.
• Improving problem-solving skills and making sound decisions.
• Promoting a positive work culture within the department and stimulating team spirit.
• Dealing with tensions and improving public relations.
• Basics of strategic leadership and its application to the department.
• Identifying strategic challenges and developing plans to achieve long-term goals.
• Developing a culture of continuous improvement and innovation within the department.
• Applying best practices and motivating the team to renew and develop.
• Improving time management skills to increase productivity and efficiency.
• Developing stress management skills and balancing personal and professional life.
• Improving the personal and professional capabilities of managers.
• Mastering the contents of supervisory responsibility.
• Conflict management and conflict resolution.
• Leadership skills and team management.
• Material and non-material motivation mechanisms.
• Mechanisms for balancing authority and delegation.
• The concept of supervision and its importance.
• The nature of the supervisor's work and the importance of his role.
• Duties and responsibilities of the supervisor
• Misconceptions about supervision.
• Problems specific to supervisors and how to address them.
• Foundations and tools for organizing the administrative process for department heads.
• Methods of setting goals.
• Methods of planning work programs.
• Methods of identifying work and operational needs.
• Organizing work within the organization.
• Dividing and distributing work among subordinates.