ITIL is a set of rules and guidelines that are used to manage IT services. The main function of the framework is to ensure that the IT side of the business is aligned with the business requirements and help it achieve its goals. Bridging the gap between ITIL Foundation and ITIL Intermediate Certifications, ITIL is the most widely accepted approach. The world's largest IT service management company can help individuals and organizations use IT to achieve business change, transformation and growth. It works to increase the value of the service portfolio while reducing costs and risks for organizations and enabling successful business transformation and growth while increasing competitive advantage through definition and management. Customer and service portfolio, increasing the efficiency, capabilities and productivity of IT staff and making better use of staff skills and experience, in addition to improving user satisfaction and customer satisfaction with IT as well as end-user perception and brand image.
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