The British Academy for Training and Development presents this training course in (Hotel Reservation Applications) to all professionals wishing to develop Hotel Administrative Frameworks, and to those who wish to develop and enhance Techniques and Applications of Hotel Reservation, since the most significant characteristics of hotel performance is ease of booking, highest levels of comfort for guests.

The significant role of tourism is being one of the major economic hubs in several countries on both the national and international levels. Tourism activities are like any other professional types of activity, it could be endangered due to various types of risks and tourist crises that may affect tourism activities on individual levels, or by nature of tourism in the country, especially since tourism is highly sensitive and highly influenced by external risk factors. Therefore such risks and crises shall be fully handled directly and strictly by the Hotel & Tourism Management, through diligent quest to satisfy needs, wants, and desires of clients tourists, while achieving the required financial surplus at the meantime. This Training Program provides a roadmap for dealing with such crises, which is very helpful for trainees.

Who Should Attend?

• Managers and owners of enterprises wishing to apply the best Hotel Management Systems and Methods.
• All employees in charge of the ticket system and hotel reservations.
• Reception staff responsible for organizing hotel reservations and tours.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Ability to operate hotel reservations programs and software in effective manner.
• Systematic Management of Hotel Reservations.
• Best practices for Management of Tours & Reservations.
• Management Methods of Hotel Reservations Websites and E-Ticket Platforms.
• Proper handling of Tourism and Hotel Applications.
• Effective Management of Tourism Data.

• Definition, origins, importance, and pillars of tourism
• Introducing the importance of hotel reservations
• Types of hotels
• The organizational structure of the hotel
• Basic corners in hotels?
• Hotel classification, systems, and brands
• Language of residence
• Hotel room prices and the basis for determining them
• Reservation channels in various hotels
• Basics of hotel reservations and payments
• Basic terms and conditions related to hotels
• Technical steps to implement direct hotel reservations
• Hotel communications
• Travel agencies affiliated with the programs
• Hotel reservations and their importance in organizing work
• Satisfying customers by facilitating reservations using advanced means
• Hotel reservations and their important role in organizing tourism
• Increase customer satisfaction through easy and simple booking procedures using advanced methods
• Definition and concepts of the electronic reservation system
• Methods of managing electronic reservations
• Organizing tickets and reservations through electronic applications
• Practical applications and scenarios